Topic-Morgan Stanley’s Return on System Noninvestment

1. Morgan Stanley underinvested in instruction technology because CEO of the firm, Philip Purcell believed that the commercializes comeback would happen tardily and therefore he focused his problem strategy on maximizing get instead of generating revenue.2. The merger of the Morgan Stanley with the Dean Witter prove to be unfruitful because it created a digital, ethnic and philosophical divide which was extremely gruelling to overcome.3. The strategic objectives of information system atomic number 18 as chase- The overwhelmed broker desktop workstations perplex been replaced by immature systems which are stop integrated with backened systems so that brokers accept a better view of lymph node portfolios. bran-new systems make up been uploaded so that brokers depart have access to all relevant customer data at once, including transaction history, click history and portfolio performance. The company also turn over out a new measure reporting application that auto matically reconciles gains and losings and allows user to download information from its client website into popular tax programs. The quality of the website was upgraded i.e it was make more attractive and informative as per customer demand. The salaries and expense accounts of the brokers were increased. The intellect executives have been assigned the task of managing the firm.4.I would provide the following services- Free online form for investors. Credit separate leave alone be issued. Financial legal proceeding will be allowed using mechanical Teller Machines(ATMs). Standing orders and direct debits will be facilitated so that payments for bills can be make automatically. Online deal with the clients which will allay a plenty of time.Yes, according to me the Morgan Stanleys plan for an integrated client information system are worthwhile because it generated an income of dollar sign 1.96 billion in June 2006.5. Other than new system, following amendments have to be made at Global Wealth circumspection Group to restore profit and revenue collection- Introduction of senior executives in the of import management of the company so that it will be knowledge as salubrious as profit oriented. Frequent schemes should be laid down for the customers which seems to be adept to them. A tight management to rigorously follow all the rules of the company. A customer friendly environment should prevail.Referencestopic- banking servicesdate 19th june 2007